Customer Protection
Digital Goods Replacement & Refund Policy
Effective: 2026 | Digital Mart PK
1. Digital Goods Replacement Guarantee
Digital serial keys, activation codes, and cloud subscriptions are verified prior to distribution. In the event any license key fails activation or experiences premature expiration during its warranty period, our team provides an instant replacement key within 24 hours.
2. Refund Eligibility
Refunds are processed promptly in cases of out-of-stock items, duplicate payments, or unresolvable software compatibility issues verified by our technical team.
3. Refund Channels
Approved refunds are dispatched directly via your original payment channel (JazzCash, EasyPaisa, SadaPay, or 1Link Raast / Bank IBFT) within 24–48 business hours.