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Help Center
Frequently Asked Questions
Everything you need to know about our digital subscriptions, licenses, activations, and support.
DigitalMartPK is an online marketplace for digital subscriptions, AI-powered tools, creative software, productivity solutions, and entertainment services. We aim to make discovering and purchasing digital products simple, genuine, and convenient.
Our catalog includes AI tools (ChatGPT Plus, Claude Pro, Midjourney), graphic design software (Adobe Creative Cloud, Canva Pro), video editing apps, productivity suites (Microsoft 365, Windows 11 Pro), antivirus licenses, and cloud services.
Orders are fulfilled instantly! As soon as your payment transaction (TID) is verified, your product keys and setup credentials appear in your Instant License Vault (under Your Account) and are emailed to your registered address.
We accept Pakistani domestic payment rails including JazzCash, EasyPaisa, SadaPay, and Bank 1Link / Raast IBFT, as well as international cryptocurrency payments via Cryptomus and Volzix.
Automated digital keys are released instantly within 60 seconds upon transaction verification. For custom invite-based subscriptions (e.g. Canva team seats or Spotify Family slots), delivery is fulfilled within 15–30 minutes.
Yes, 100%. All software keys, licenses, and subscriptions are genuine publisher-licensed products covered by our official replacement warranty.
Yes! We welcome international customers. International clients can checkout using our automated crypto gateways (Cryptomus / Volzix) in USD / USDT.
Yes, renewals are supported for most products. You can renew before or after expiration via your customer portal, or contact our 24/7 WhatsApp support desk.
In the rare event of an activation code error, take a screenshot of the error message and message our WhatsApp helpline (+92 300 1234567) or open a ticket. Our team will validate and provide an instant replacement key.
Yes! We provide an automated B2B Wholesale Portal. Registered resellers enjoy steep bulk discounts, volume profit margins, and API/vault priority inventory.
We offer a 100% money-back guarantee or instant replacement if a digital code is defective, unactivatable, or out of stock. Refunds are credited via your original payment channel within 24–48 hours.
Yes. We process payments via verified direct merchant accounts and never store your banking passwords, ATM PINs, or debit card CVVs.
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